Privacy Policy

Effective date: 1 January 2026 · Last updated: 5 August 2026

1. Introduction

Emmato is an AI-powered HRMS platform operated by NexGen Tech Solutions Private Limited ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit emmato.com or use the Emmato platform and mobile applications.

This page is maintained by NexGen Tech Solutions to answer common privacy questions about Emmato. It describes our current practices and is not an independent certification or audit.

2. Information We Collect

Information you provide: name, business email, phone number, company name, workforce size and any details submitted through our contact, demo or lead capture forms.

Customer workforce data: when your organisation uses Emmato, we process employee records, attendance, leave, payroll, expense, performance and document data on your behalf as a processor.

Technical data: IP address, browser and device type, pages viewed, referring URL and campaign parameters, collected to operate and improve the service.

3. How We Use Information

To provide, maintain and improve the Emmato platform and its modules.

To respond to enquiries, schedule demos and provide customer support.

To send service updates and, where permitted, relevant product communications you can opt out of at any time.

To detect, prevent and investigate security incidents, fraud and misuse.

To comply with legal, tax and regulatory obligations.

4. Legal Basis

Where applicable law requires a legal basis, we rely on performance of a contract, our legitimate interests in operating and securing the service, your consent (for marketing communications), and compliance with legal obligations.

5. Sharing and Subprocessors

We do not sell personal information. We share data only with service providers who help us run Emmato — such as cloud hosting, email delivery and analytics providers — under contractual confidentiality and data-protection obligations.

We may disclose information when required by law, court order or a valid governmental request, or to protect the rights, safety and property of our users and our company.

6. Data Retention

We retain customer workforce data for as long as your organisation maintains an active subscription, and afterwards only as needed to meet legal, accounting or reporting requirements. Marketing enquiry data is retained until you ask us to delete it.

7. Security

Emmato applies role-based access control, encryption of data in transit, access logging and regular backups. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we continuously review our controls.

8. International Transfers

We operate across 16 countries and 5 regions. Where data is transferred across borders, we use appropriate safeguards such as standard contractual clauses and restrict access to authorised personnel.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request portability. Employees of a customer organisation should contact their employer, who controls that data; we will assist our customers in responding.

To exercise a right or raise a concern, email sales@nexgts.com and we will respond within applicable statutory timelines.

10. Cookies

We use essential cookies and local storage to keep the site working (for example, remembering that you dismissed a popup) and limited analytics to understand aggregate usage. You can clear or block cookies in your browser settings, though some features may stop working.

11. Children's Privacy

Emmato is a business product and is not directed to children under 16. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date on this page and, where appropriate, notified to customers directly.

13. Contact Us

NexGen Tech Solutions Private Limited — Headquarters: 6475 Preston Rd, Suite 230, Frisco, TX 75034, USA.

Email: sales@nexgts.com · Phone: +1 (469) 555-0140